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OPITM ORGANIZATIONAL PRODUCTIVITY INSTITUTE, INC. |
ORGANIZATIONAL PRODUCTIVITY INSTITUTE, INC. |
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STRATEGIC |
TALENT MANAGEMENT - Managing from Selection to Succession |
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MANAGING4RESULTS - DISCOVERY 360˚ FEEDBACK |
Celebrating Over 10 Years together |
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Discovery 360o Feedback Assessment (Produced by TTI)
The Importance of Feedback - it makes the world go round. The 360˚ process gathers information from several people about an individual’s effectiveness. This gives a person the unique opportunity to see themselves through the eyes of others. A 360 will identify areas in which a person is performing above, at or below the standards of his/her boss, self, peers and customers (if applicable). 360o Feedback Assessments are powerful tools for helping individuals improve, grow and develop their soft (interpersonal) skills. The development of effective soft skills begins with the awareness of ineffective soft skills. A 360o Feedback Assessment shows an individual what others think their performance is versus what it should be. The understanding of others’ perception will increase an individual’s drive for success, when he/she is given the information in a constructive manner such as a 360o Feedback Assessment. For example, performance appraisals can be administered by way of a 360o Feedback Assessment. This allows employees to see the reasoning behind any decision made about their performance and can develop an action plan to improve. In addition, 360’s are an essential component for continued learning and success. Event Vs. Process Previous 360o Feedback Assessments have been missing the necessary follow-up strategies to make them effective. Organizations have been using 360’s as one-day training events without follow up. A 360o is intended to be used as a starting point for a developmental process. The Discovery 360o Feedback provides follow-up strategies to ensure one’s success. All 360o Feedback Assessment results should be facilitated in a way that leads to a complete process for improvement. When people look at a 360 as a starting point to an improvement process, they feel more secure with the information given. Features of Discovery 360o Feedback
The Discovery 360o Feedback has the following pre-developed survey areas: Empowerment Performance Management/Coaching Integrity/Initiative Communication Teamwork Quality Customer Service For each of the above survey categories the following seven feedback reports can be generated: Individual Practices Report Overview Report Summary Report Comparative Report Organizational Report Training Report Perception is Reality Success stems from knowing how you are perceived by others. A 360o Feedback Assessment provides that information. Discovery 360o Feedback provides a complete process in order to apply the information gained from the report. This 360 has combined many features, making it the most user friendly 360 on the market. Every organization needs to use a 360o Feedback Assessment to achieve the highest productivity from their employees .If you are not using the Discovery 360o Feedback system, you may be missing some opportunities to grow and learn. Top of Page
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Selecting Top Performers Behavioral Customer Service
Communications Relationships Career Assessment Interviewing (General & Sales) Family Talk Time Management Developing and Managing Top Performers
Business Development and Succession Re-Energizing the Organization
Company Performance 360˚ Performance-Feedback Employee Climate Teams Performance Customer Satisfaction
where to start Do you have Turnover Problems? Do have Communications issues?
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the costs are high if employees are not motivated
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